Refund And Returns Policy
Our focus at Kheloadda is holistic customer satisfaction. In lieu of this, if there is an error in the services provided, we will refund the amount, provided the reasons are valid and verified after investigation. Please note that this Return, Refund, and Cancellation Policy is part of the Terms and Conditions above.
Our Policy for the cancellation and refund will be as follows:
1. Return and Cancellation Policy
In Kheloadda
For Cancellations please contact us. We do not cancel gameplay once entered, however, in case of exceptional circumstances wherein the fault may lie with the payment gateway or from our side, we will cancel your participation on request and refund the money to you within a reasonable amount of time.
In case we cancel your game in any game as a result of this, we will return your participation fee to you within a reasonable amount of time for you to redeem the same by playing other formats on Kheloadda.
No other cancellations will be made by FUNGAME PARADISE LLP.
2. Refund Policy
We will try our best to create the best user experience for our users.
Refunds will be issued to the original source provided at the time of purchase.
In case of payments made through a payment gateway, the refund will be made to the same account.